Emergencies & Safety Precautions

Home emergencies, safety & precautions are always important topics. 

What It really comes down to, is the more you know, the more chances there are to avoid catastrophe or even death.

This page is dedicated to give you help if you are having issues with your heating or cooling unit, not so you can try and fix an issue that will endanger you or your family but to avoid the symptoms of a failure or other dangers.

Firstly, if you are seeing or smelling smoke, DIAL 911. Get the Fire Department there, then SHUT OFF YOUR SYSTEM!

Below you will find some extremely important facts and some diagnosis tools… BUT more importantly, accessories that you can have installed that will, without a doubt save your life, home and or system should something unfortunate happen. PLEASE consider these accessories for your homes system.The amount of people I talk to about home safety accessories, always say they had no idea you could get something like this for your home.

Here are some HVAC suggestions if you are having problems:


Unit is not turning on or running:

If your thermostat has a display on it, is there any thing on it (such as the temperature)? If it’s blank, check your circuit breaker in your utility box to see if it is tripped or switched to “off”. It might look like it’s not all the way to the “on” position, just turn it all the way to “off” then back to “on” again if you are not sure.

Is the power switch on the thermostat turned to on? If not, turn it on.

Is the fan blowing or is there air coming out of the vents in the house? If no, follow above first resolution. If yes but there’s no cold air, then your unit may need to be reset. Where the electricity comes to your unit there should be another breaker there, reset it. IMPORTANT – only do this once! If the system pops again, there is a serious issue. CALL US.

DO NOT try and diagnose it from here your system could start a fire or even electrocute you or someone close by.


Was there a power outage, brown out or lightning strike? If yes, turn your thermostat power to the “off” position and then your circuit breaker in the utility box off for 10 minutes. Then turn back on.


If you smell a burning smell inside or out after turning your air conditioning unit on, TURN IT OFF IMMEDIATELY AND CALL US!

When turning on your heater, you will smell the unit burning the dust and oils off in the unit. It should dissipate after a few minutes.

Remember this page is only to help you with simple issues or suggestions, this is in no way a suggestion you try and fix your own HVAC units. There is alot of electricity to these units, you can get electrocuted which could result in death. DO NOT try and open a unit up or take anything apart!


After your cooling or heating unit starts, do you get or feel frequent headaches or even nausea? If you do, turn your unit off and have it tested for carbon monoxide (CO).  Remember -Carbon monoxide is odorless and can cause serious life threatening situations that result in death.